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Frequently Asked Questions

How does ordering prescriptions online work?

If you have recently had a physical examination with you doctor, you will most likely not need another one in order to be approved for your prescription. Instead you may request for one of our US licensed physicians to review your medical history and that is often enough for our physicians to write your prescription. If our physician or pharmacist has additional questions you may be contacted by one of our helpful customer service representatives to gather the remaining information that is needed to fill the prescription.

If you already have a prescription and are simply shopping for the best Viagra, Cialis or Levitra prices, you can simply fax your existing prescription to us and we will contact your physician to verify before filling it.

If we cannot fill your prescription, for some reason, you will not be responsible for any charges.

General

• How does ordering prescriptions online work?
• How does a physicians review work?
• What is the difference between a new order and a refill?
• How are orders filled?
• What types of medication do you sell?
• What is the return policy on medication?
• Do we price match?
 
Privacy and Security

• Is my personal medical information kept private?
• How safe is ordering medication online?
 
Shipping

• How long does it take to get my order?
• Do you ship internationally?
• Do you ship orders everyday?
• Do you ship to Po Boxes or Military (APO/FPO) addresses?
• Can I pick up an order at the shipper location (Federal Express location)?
• What does the outside of the shipping package say?
• Is there a fee for a change of address after an order has been shipped?
• Do you ship orders COD?